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Twitter: Beyond the Lunchbox

Twitter! Oh, that’s disappointing. That’s the place where you tell people about your lunch, right? Isn’t it a bit 2007? Well yes, Twitter has been around since 2007. And yes, there are a lot of lunch tweets. But Twitter just keeps getting better and better- and the uses of Twitter for research, outreach, analytics and more keeps growing. So this column will provide a quick recap of Twitter before exploring how Twitter is a major tool for librarians.

In a nutshell, Twitter is a program that allows you to send, read and receive short messages of 140 characters. Using Twitter, you can stay updated on new information from a variety of sources, as well as tracking opinions, trends and moods. And, with more and more people ditching blogs and RSS feeds in favour of Twitter, you can even just use Twitter to receive information without having to actually tweet messages yourself. Since being the biggest RSS evangelist in SALALM, I’m now almost 100% converted to the superior power of Twitter. For me, the benefits of being able to search real time information, as well as easy subscription and deleting of feeds and the sense of community quickly outweighed the occasional lunch posts, making this one of my professional tools of choice.

Outreach is one of the most obvious ways that libraries are using Twitter. Event promotion, resource promotion, service promotion; all great ways to share your message through another channel. Tie in promotion with news- when a book prize winner is announced, let patrons know they can check that work out from your library, for example. Twitter is a two way street though- and it’s an easy way to start engaging more with patrons too. Want feedback on furniture, events or student interest? Try polls.tw to launch a quick poll of your followers. Want to introduce yourself (or new study areas etc) to students? Upload a photo/video and blurb to Twitpic.com and tweet it to your followers. Want to know what people are saying about your library? Set up a search on your library’s name, or use the advanced search to set up a search for the word “library” near your town’s name. Reply to positive and negative comments about your library and start building the online community. It’s another great feedback mechanism too- last year my library gathered all the negative comments and used them to push for more study tables. Not enough time in the day to tweet? Try Twuffer.com to schedule your tweets in advance.

Twitter can be used for collection development too; many publishers are also on Twitter- and messages tend to be less annoying than the ones that clutter up inboxes. Try @DUKEpress, @EBSCOPublishing, @JSTOR and @LNAcademic for a start. Twitter can also be used as a great way to circumvent the big publishers too; use the powerful search to find small or independent publishers in fields you are interested in. A couple of hours research will enable you to embed yourself in the world of key people who are writing on a topic within Twitter- look at who they follow, the links they send out and join in the conversation- it’s amazing what you can find. You can also set up Twitter alerts on keywords that you are interested in using Tweetbeep or grab the RSS feed of a Twitter search to embed in a Libguide box: simply replace the word feminism here with they keyword you want to search on: http://search.twitter.com/search.rss?q=feminism

Finally, don’t forget uses for research. Twitter is almost synonymous with keeping up with current news, but Hashtags, Icerocket and Monitter will allow you to search the Twitter archive for historical tweets. The Twitter advanced search will allow you to track tweets between people while We follow and Twellow allow you to search for the most influential/popular people on Twitter related to a keyword eg Argentina, Cartonera. Trendsmap will allow you to search by country for news, trends and people. These tools are perfect for following or researching topics related to public health, politics, sports, and sociology among others, as well as for getting to know key tweeters on a topic and then following links that way.

Twitter is awesome! You can still use most of these tools without an account so give it a go, whether it’s lunchtime or not…

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Coming soon- new 2.0 post!

I will be posting a new post here soon- guess what the topic is?!

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Subject Guides 2.0: The first installment

Underused and neglected, subject guides seem to struggle to pull their weight in today’s library. Students rarely seem to know that they exist, while pages are either outdated or barely touch the surface of potential online and library resources. Notwithstanding, subject guides often remain the only web presence that bibliographers have in the tightly controlled library website. Furthermore, this page may be one of the only contacts the digital native student has with the library.

2.0 subject guides still fulfill their original purpose of pointing students in the direction of resources but they expand the potential of the subject guide by creating a dynamic learning community. By providing a one stop shop for easily accessible research resources, the subject guide serves as a complete community or subject hub. This helps students become immersed and grounded within their subject, making their research more relevant and thereby directly contributing to academic learning objectives.

Many different tools are used to create subject guides in libraries; LibGuides from Springshare are a popular choice, while other libraries have gone with blogs and wikis, or stuck with plain html. Whatever the format, this column aims to provide ideas to jazz up research guides and convert static subject guides into dynamic learning communities.

According to Jakob Nielsen, most people take under 1 second to decide whether to stay on a webpage or not. Most web page visits last 2-4 minutes. Therefore, if we want to ensure patrons use our subject guides, it is important that they are attractive (clear, easy to use) and have enough easily accessible content to make them stay there- and to return. Furthermore, it is important to remember that patrons come looking for answers, not tools. While a list of useful tools make the librarian happy, the same list can be off putting and overwhelming to patrons who have no idea how or where to start. So how can we include useful academic content in a visually attractive way that inspires students to use our resources?

One simple way is to embed widgets into the subject guide. A widget is a chunk of code that you can easily paste into your page and which provides a dynamic link back to an original resource. A widget is usually a tool that can be used directly from your page, for example a search box for a database. Widgets break up the text on a page and mean that students can find and use resources straightaway rather than following endless links to the library’s main page. Furthermore, a search box is a familiar option that implies immediate results; an attractive option for students!

Widgets are starting to become more and more frequent. They already exist for many Spanish and Portuguese databases, including ones housed through Proquest and Ebsco. Redalyc and JSTOR among others are also in on the action. Widgets also include tools that students might need during their research. Oxford Language Dictionaries Online or Wordreference both provide code for dictionary widget search boxes. Including easy access to tools that students use in their research not only makes your page look more thoughtful and user friendly but it also contributes to the learning community feel of the subject guide and encourages use of academic tools.

Videos and video tutorials are also prime candidates to embed on your webpage. Many libraries are uploading video tutorials directly to Youtube, Google video or other video sharing websites. These videos are easy to embed on your web page; simply cut and paste the code on the right of the video. On the other hand, it may be easier to produce your own video tutorial. Jing, free screencasting software, is a very simple and user friendly way to record five minute videos. It also automatically uploads and provides the embedding code for your video. For videos that don’t provide embedding code, here is a quick tutorial.

If you can copy and paste, you can embed a widget. And, if you are using Libguides, it is even easier to embed these tools. Widgetify your life!

The next column will include more ideas to transform your subject guide.

Alison Hicks
University of Colorado, Boulder
Alison.Hicks @ colorado.edu

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Recent Comments

Socrates Silva had this to say

Great column as always! Have you noticed the Atlas Cienciométricos on the Redalyc site? This has been something they Read the post

sgw had this to say

Perhaps also a list of library associations or organizations? Read the post

Melissa Gasparotto had this to say

That sounds like a great Wiki project. If there's enough interest I'll start the wiki and we can all add to it. Read the post

Daisy Dominguez had this to say

Thanks, M! Read the post

Veronica Finn had this to say

My heart is heavy and I'm deeply sadened to now learn of the passing of a dear friend. The last time I spoke to Alan Read the post